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How to avoid change of file extension from index.html to index.html.bak.bak?

Keitaro

Ankitpal888

Contributor
Joined
Oct 13, 2022
Messages
62
Hi Friends,

Recently, I have noticed that my Godaddy server where one of my domain is hosted got some file injection issues. I have observed that my files index.html extension is got replaced by index.html.bak.bak files in each folder. And in some folder I have found some random xyz.php files and .8d3b954e.ccss file in folders.

I have deleted them daily but unfortunately, they are get back again in hosted FTP folders. I have also tried to contact GoDaddy but they denied that we have not any security issues and instead of this they asked to purchase a malware protection plan to protect your website and data. I have tried it manually to remove all these file manually but these files are again and again inserted into all of the existing folders.

Please suggest any solution
 
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