Ad account restricted - Your ads are not delivering because we couldn't process your last payment. Contact your payment provider and try paying again.

[dood]

So the other day, I got a notification from Facebook Ads that my payment failed.

I went to check all my payment methods there, primary and backups, and all were valid (ie. credit cards didn't expire or something similar). I've also had funds in all my account for a payment to go thru.

What was wierd - I've tried multiple payment methods in the end - and never saw a payment attempt in my PayPal or Wise account. Usually when a successfull payment is made, you see a transaction in account. And also when payment fails, you usually see "insufficient funds" in PayPal or Wise. But this time - nothing.

So I've reached out to Facebook support via Chat:

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And this is what I got from them:

I can see that your case issue is currently under review as part of Meta's standard process to ensure ad accounts are compliant with applicable laws and regulations. As a result, your ability to run ads has been paused while our team investigates this matter further.

Rest assured, I understand the urgency in addressing this matter and the team is actively looking into your case now. I