PropellerAds Can Ban You Without Any Reason

[Utkrsh]

PropellerAds Suspended My Account Without Providing Any Reason – Is This How They Treat Their Advertisers?​

I want to share my recent experience with PropellerAds because I believe other affiliates and media buyers should be aware of this situation.

I've been working with PropellerAds as an advertiser, investing my time, money, and significant effort into building campaigns and developing strategies on their platform. However, recently, my account was suddenly suspended/terminated without any specific explanation.

The most frustrating part is that nobody has provided me with a valid reason.

What happened?​

I contacted their support team to understand why my account was suspended. I specifically asked them to identify the policy violation, if any, that led to this decision.

Instead of providing an explanation, I received the following response:

"This is a decision of service provider (PropellerAds) to terminate the cooperation, the same as user may stop working on the platform any time, service provider also has possibility to stop providing the service."

They also informed me that they didn't have the details and that they would refund the remaining account balance.

I wasn't satisfied with this response, so I pushed for clarification.

I explained that