Problem setting up Bemob with Richads

[VintageNarcotics]

When I paste my bemb campaign link on Richards URL area, the platform says the link is invalid.

I contacted my rep and they told me to change the "{" with "[" on the link so I did, and the link became valid.

but even when I click on "make a conversion" nothing happens and the tracking is not set up yet

I'm new to affiliate marketing and using these platforms, is there any thread here that guides you through this specific process?

any help would be appreciated,