Not Impressed With Magapu.sh Support

MGID

topspot

Super Contributor
Joined
Jun 11, 2018
Messages
60
I was targeting Mexico in one of my campaigns with just the FEED pleacement yet more than 50% of the traffic was coming from USA, there was also alot of duplicate clicks..

This is the first day I started the campaign:-

megapush-ips-jpg.1383


This is their first response;-

"Hello there, your targeting to Mexico, but clicks that you receive contains US clicks. It can be a lot of reasons.
VPN
Boundary
Car travelling
It is possible to get US clicks while you target to Mexico
Already there is a problem in trackers, our MaxMind base doesn't lie about correction in IP"

I said that I expect to see a few clicks from other countries get through, but not 50%+

There response was;-

"I understood , but MaxMind is the most correct base" - TICKET CLOSED

Interestingly I noticed that the clicks that I was originally being charged for Mexico/USA clicks dropped from around 500 clicks to about 220 which is exactly what my tracking is showing for Mexico, so even though their "Maxmind never lies" it's pretty obvious there was something very wrong with their system on this campaign.

I did get a conversion before I stopped it so I
 
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