Problems with the Skro tracker

Note: Hello friend, I apologize in advance for any errors in the writing, as I wrote it in Spanish and translated it into English.

For those who use the @Skro tracker, I'd like to know if you've had any problems like the one I'm experiencing.

I used Skro for over a year and was always happy with its performance, as it's a very intuitive and easy-to-use tracker with a great price.
However, from one day to the next, the tracker stopped receiving visits specifically from the Vodacom operator in South Africa. Since this operator and country were among my main target markets for my campaigns, I was forced to switch trackers. I thoroughly reviewed the campaign configuration rules, changed the custom domain I was using, but nothing worked. The visits are simply lost along the way; the source sends 200 visits, and the tracker only reports approximately 10.

Just today I tried @Skro again to see if the problem had been solved, but no, the problem persists; the tracker is not receiving visits from Vodacom South Africa.

If anyone has had a similar problem with Skro or another tracker, I'd like to hear about their