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Adsterra+Bemob promo issue

BrokerCalls at Affiliate Summit West


Mar 19, 2021
Hi everyone!
I signed up with Adsterra on 7th September and added 300$ to be able to use a Bemob promo:

Thing is that I funded my account with 300$ and it was lowered to 299$ due to Paxum fees (my fault...) and no bonus added.
I contacted support to see how to manage this situation (like, should I add more funds? should I give up and lose the bonus?) but support was not able to solve this situation and opened a ticket with Finance department.
I followed up a couple of days later but support
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